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Rajindra Mechanical Works Help Center
Frequently asked questions
Check the product listing against your vehicle model, variant, application, part number and dimensions before ordering. For king pin units, idler arm parts, spring pins and bushes, similar-looking parts can have different specifications. If unsure, send your vehicle details and clear photos or a part number through our Contact page or WhatsApp +91 81969 00797. Ask a qualified mechanic to confirm fitment before installation.
The product description identifies the selected part or kit and its contents. Check the variant, quantity and included components before checkout; photos alone may not show every item supplied. Availability can change. Contact RMW if you need a specific quantity or an item is unclear, and we will confirm the details before you proceed.
Browse the Products catalogue, select the correct item and quantity, and follow checkout. Use only the payment options offered at checkout or an offline method confirmed directly by RMW. For workshop, fleet or bulk requirements, send the part numbers, quantities and delivery PIN code through our Contact page or WhatsApp +91 81969 00797 to request a quotation.
Delivery availability, charges and estimates depend on your PIN code and order details. Check the information shown at checkout or confirm it with RMW before ordering. After dispatch, tracking details are shared when available. For a delayed, missing or delivered-but-not-received parcel, contact us with your order reference so we can investigate with the carrier. Delivery estimates are not guaranteed dates.1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish.You can always come back and edit your FAQs.
Contact RMW promptly to request cancellation or a change before dispatch. After dispatch, address changes or cancellation may not be possible. Our Shipping & Returns policy allows ordinary return requests for eligible unused standard products within 7 days of delivery, unless a different condition was disclosed before purchase. Keep the item uninstalled, unmodified and complete. Custom or made-to-order items may have disclosed restrictions. Read Shipping & Returns and obtain return instructions before sending anything back.1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
Stop installation or use if there is a safety concern. Contact RMW promptly with your order number, a description of the issue, and clear photos of the item, packaging and shipping label. Report visible delivery damage or missing items ideally within 48 hours; this is not an automatic cutoff for genuine claims. Keep the packaging and contents. An unboxing video can help but is not mandatory. A non-returnable label does not remove support for a genuine damaged, defective, wrong or incomplete product.
Installed or used parts are generally outside an ordinary change-of-mind return, but a genuine manufacturing defect can still be assessed under the product warranty and applicable rights. Stop using an unsafe part and contact RMW with the order details, photos and any mechanic findings. Warranty coverage and duration apply only as stated in the relevant product or manufacturer documentation; installation damage, misuse and normal wear are assessed separately.
RMW reviews the reported issue and explains the available replacement or refund outcome. For confirmed delivery damage, a wrong or incomplete supply, or a qualifying defect for which RMW is responsible, reasonable approved return and replacement freight is covered as described in Shipping & Returns. Change-of-mind or customer selection returns may involve disclosed shipping costs. Refunds normally go to the original payment method where possible; approval and bank processing times vary and will be communicated.
Check your account and email, including spam, for the order confirmation. If it is missing, contact RMW with the payment date, amount and transaction reference so we can check the payment and order status. Avoid paying again until the status is confirmed. Never share a card PIN, password or OTP with us.
Use our Contact page or WhatsApp +91 81969 00797. For order support, include your order number and a short description of the issue. For access, correction or another privacy request, tell us what you need and provide only the information necessary to locate your record. See our Privacy Policy for details. Do not send passwords, OTPs or complete card information.Connect with Rajindra Mechanical Works: Facebook | WhatsApp | X.
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